EFBacked by Entrepreneurs First

Capture tech
warranty stories
in seconds with
voice AI

Voice AI that talks to your tech and generates an OEM-compliant warranty story in seconds.

See how it works

+ Experience

We have worked with

Honda
Kia
Suzuki
NuVision Auto Glass
Optiver
EY
Sarvam.AI
Neurix.AI

+ How it works

From the bay to the OEM portal, in under two minutes.

01

Speak

Your tech speaks into their phone right after the repair — two minutes, in their own words.

02

Structure

It's auto-formatted to your OEM's compliant standard — cause, correction, causal part, labor op, codes.

03

Submit

The claim goes straight to the OEM portal. No chasing. You get paid faster.

Narrator

9:41

Bayworks

New Repair Order

Repair Order #

|

Technician's Phone

B

Repair order

VIN DECODED

RO #RO-24-1009
Vehicle2023 Accord Sport Hybrid
VIN…PA000644
WarrantyActive · New-Vehicle

Complaint

Awaiting technician...

B

Bayworks · documenting

1complaint
2cause
3correction

Sources

Repair Order — VIN + concern
DTC P0868 · i-HDS
Service Bulletin 23-083
Snapshot / condition data
ICM software calibration
Post-repair all-DTC scan
9:41▲▲▲ 🔋

On call · Bayworks Agent

0:00

Technician's Phone

B

Bayworks · documenting

1complaint
2cause
3correction

Sources

Repair Order — VIN + concern
DTC P0868 · i-HDS
Service Bulletin 23-083
Snapshot / condition data
ICM software calibration
Post-repair all-DTC scan
DDealertrack DMS – Service – Repair Order
_
FileEditViewRecordsWarranty+ New ROHelp
Service
Bulletins
Labor
Parts
Process
Service Info
Claims
Payments
Open ROs: 5   Advisor: Mike Tran   Store 0427Selected: RO-24-1009 · 2023 Honda Accord Sport Hybrid
ROYrMakeModel
RO-24-10012017HondaOdyssey
Documented
RO-24-10022015HondaPilot
Open
RO-24-10042020AcuraMdx
Open
RO-24-10052014HondaAccord
Open
RO-24-10062022HondaCr-v
In Progress
RO-24-10072019HondaHr-v
Documented
RO-24-10092023HondaAccord
Documented
RO-24-10102023AcuraRdx
Documented
RO-24-10112022HondaFit
Documented
RO-24-10122018HondaCr-v
Documented
RO-24-10142022HondaCivic
Open
Vehicle
Y/M/M2023 Honda Accord Sport Hybrid
VIN1HGCY2F50PA000644
Miles14,870 mi
CustomerC. Ferreira
Warranty Coverage
PlanHonda New-Vehicle Ltd
StatusActive
AdvisorT. Nguyen
RO statusDocumented
Customer Concern (booked)
Customer states MIL on with occasional shudder during rapid deceleration.
Candidate Service Bulletins
12 for this vehicle
No code is known at booking — these are every repair bulletin for this Honda Accord. Open Bulletins tab →
Three C's Documentation
Posted to RO
Complaint
Customer states MIL on with occasional shudder during rapid deceleration.
Cause
Verified DTC P0868, Transmission Fluid Pressure Low. Per bulletin 23-083, performed all-DTC check, reviewed on-board snapshot data, confirmed vehicle speed dropped over 13 MPH in 1 second, checked e-CVT fluid level and found no issue, and shift solenoid valve cover assembly inspection passed. Cause matches bulletin 23-083 condition for e-CVT fluid aeration during high-g rapid deceleration.
Correction
Performed bulletin 23-083 inspection procedure, confirmed e-CVT fluid level was not low and shift solenoid valve cover assembly inspection passed, then updated the ICM software. Completed post-repair all-DTC check with no codes returned. Road tested after repair and customer shudder did not return.
Confirmed bulletin: SB 23-083
▶ Open in Technician Bay🗑 Delete 3CDocumentation is captured by voice in the bay, then posted here.
Ready
User: jcastilloWarranty · Honda/Acura8 Jun, 20:30
0:00
1:50

+ Meet Bayworks

Voice AI that talks to your technician on the phone and generates an OEM-compliant warranty story in seconds. No typing or clicking, more billable hours.

+ Integrations

Works with the tools
you already use

Bayworks connects directly to your DMS and fixed ops stack — whether modern or legacy. No rip-and-replace required.

CDKGLOBAL
TEKION
xtime
myKaarma
CoxAuto
keyloop
CitNOWGroup
salesforce
RTC

+ FAQ

Built with you,
for your store.

Bayworks is a custom build for each dealership, not a stock product. Here are the things teams tend to ask before we get started.

We work directly with your team to map how warranty runs at your store — your DMS configuration, your OEM's submission and compliance requirements, your labor operation and coding conventions, and how claims flow from the technician to your warranty desk. The deployment is a custom build for your dealership, not a stock SaaS install. We tune the voice agent to how your techs actually talk and keep iterating with you after go-live.

Almost nothing new. Right after the repair, the agent calls the tech and walks through what they found and fixed — in their own words, in about two minutes, without pulling them off the floor. They don't look up labor ops, part numbers, TSBs, or codes; the agent handles all of that. No typing, no portals, no leaving the bay.

The major OEM warranty portals — Ford OWS, GM GWM, Stellantis, Toyota, Honda, and others — plus CDK, Reynolds & Reynolds, Tekion, Dealertrack, and Keyloop. If your stack includes something we haven't connected to yet, building that integration is part of the deployment. The agent reads from and writes to every system the claim touches, so nobody is copying data between tabs.

Every claim is documented to your OEM's compliance standard, with the full diagnostic trail an auditor expects — concern, cause, correction, causal part, labor operation, codes, and verification. As OEMs increasingly use AI to screen claims and audits rise, that structured, defensible documentation is exactly what keeps money you've already earned from being clawed back.

Pricing is custom and usage-based, shaped around the volume of claims we help you document and submit. After a scoping conversation we put together a proposal that scales with the value Bayworks is actually creating — we win when you get paid. You pay for what your team uses, not for seats sitting idle.